Gofraze Cookie Policy

Effective Date: 20th, December 2024

1. Introduction

Our website, www.gofraze.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are Scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a Web Beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Third Parties

We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal data in a reliable or secure manner. Parties such as Google are to be considered as independent data controllers. We recommend that you read the privacy statements of these companies.

6. Cookies

Essential or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing essential cookies such as sessions and persistent cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website.

Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website.

Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

Social media

On our website, we have included content from Facebook, Instagram, LinkedIn and Twitter to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Instagram, LinkedIn and Twitter. This content is embedded with code derived from Facebook, Instagram, LinkedIn and Twitter and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Instagram, LinkedIn and Twitter are located in the United States.

7. To Whom Do We Disclose Your Personal Data?

Within Gofraze, Your personal data can only be accessed by a limited number of persons needing to know it as part of their jobs (for instance, the Customer Relations team, the Sales and Communication team and the IT department) can access your personal data.

Outside Gofraze, Your personal data is not disclosed to third parties, apart from other Gofraze entities and/or affiliated companies for the aforesaid purposes, and service providers acting on behalf of Gofraze, on the basis of secure contractual agreements that include strict obligations pertaining to data protection. We more particularly communicate your personal data to service providers or suppliers that help us run the Site, conduct our business, provide you with services or protect the security and integrity of our business (including maintenance, security and IT service providers, hosting companies, payment service providers, marketing and advertising partners)

We may also be obliged to transfer your personal data to third parties if the competent authorities so require, in accordance with current laws and regulations. We may also need to transfer your personal data to another legal entity in case of a collaboration, joint venture, restructuring plan, change in legal status or any other similar event. In the event of a merger or sale of the company, your personal data will be transferred to our successor once and for all.

8. Data Transferred Aboard

Current statutory and regulatory requirements are considered before any transfer of your data abroad.

Transfers of data outside your country are governed by appropriate contractual guarantees, which also comply with applicable laws and regulations;

You may receive relevant portions of the aforementioned documents request as required by applicable law.

9. For How Long Do We Store Your Personal Data?

In parallel to our commitment to offer very high quality services, we consider that our services should entitle you as a customer to a customized treatment and to incomparable after-sales services, which may last for life for certain products. To that effect, and to guarantee you such services, we may need to keep your personal data as long as necessary to be able to provide you with the said services. Your personal data will more particularly be stored up to your last use or last purchase of our services (i.e. for the duration of the business relationship), and in principle up to five years thereafter pursuant to the applicable limitation periods.

The cookies managed by Gofraze are kept for up to twelve months.

Gofraze abides by the storage periods imposed by current laws and regulations. If your data is no longer needed to provide a service (including the aforementioned after-sales service) or if you no longer wish to be on our mailing list for newsletters/marketing messages, your data will be erased or archived in an anonymous or pseudonymised form in order to comply with current regulations.

10. Placed Cookies

Google Fonts Consent to service google-fonts Google reCAPTCHA Consent to service google-recaptcha LinkedIn Marketing Marketing Functional, Marketing, Statistics, Preferences Consent to service linkedin Miscellaneous Consent to service miscellaneous Purpose pending investigation

When you visit our website for the first time, we will show you a popup with an explanation about cookies. As soon as you click on "Accept", you consent to us using all cookies and plug-ins as described in the pop-up and this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

Manage your consent settings:

You can also disable the use of cookies via your browser, but please note that our website may no longer work properly.

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

13. Your Rights With Respect To Personal Data

You have the following rights with respect to your personal data:

  • You may submit a request for access to the data we process about you;
  • You may object to the processing;
  • You may request an overview, in a commonly used format, of the data we process about you;
  • You may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
  • You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal. To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you.

14. Information About Children

The Site is not directed to children and we do not intentionally solicit, collect or maintain any personal data from children as defined by local applicable laws. If you believe that we might have any personal data from or about any children, please contact us at support section or mail us at legal@gofraze.com

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for operational, legal, or regulatory developments.

16. Contact Details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Website: www.gofraze.com
Email: legal@gofraze.com